Customer
nouncandidate·updated May 9, 2026
For purposes of the Information Security Standards, “customer” means a consumer with whom a financial institution has a continuing relationship under which the institution provides one or more financial products or services to the consumer that are to be used primarily for personal, family, or household purposes. In the case of a credit union, a customer relationship will exist between a credit union and certain consumers that are not the credit union’s members.
Framework senses
- §1
- This role focuses on the buying or leasing of goods or services or on financial transactions in relation to accounts maintained in a person's name or for whom a financial institution has acted as a fiduciary. Any individual involved in buying or leasing goods or services or for whom a financial institution has acted as a fiduciary should be assigned to this role.
Federal Financial Institutions Examination Council (FFIEC) IT Examination Handbook Infobase, Glossary1 senseview framework →
- §1
- For purposes of the Information Security Standards, “customer” means a consumer with whom a financial institution has a continuing relationship under which the institution provides one or more financial products or services to the consumer that are to be used primarily for personal, family, or household purposes. In the case of a credit union, a customer relationship will exist between a credit union and certain consumers that are not the credit union’s members.
- §1
- The beneficiary of the execution of an automated task, process, or service.