Customer Service and Technical Support
nounid
2131·updated Aug 30, 2026verified· unreviewed
In the NICE Workforce Framework, cybersecurity work where a person: Addresses problems, installs, configures, troubleshoots, and provides maintenance and training in response to customer requirements or inquiries (e.g., tiered-level customer support).
MWE
Attested in
No recorded attestations. They are written when an MWE tagging stage is completed, stamped with the pack version and the document’s digest.
Classifications
Entity Type
Capability0%rule-basedmulti_axis_classifier_low_confidence.v1
Sensitivity
—85%llm-generatedllm:claude-haiku-4-5
Information Class
—80%llm-generatedllm:claude-haiku-4-5
Variants
- plural
- Customer Service and Technical Supports
- possessive
- Customer Service and Technical Support's
- pluralpossessive
- Customer Service and Technical Supports'
Framework definitions
National Initiative for Cybersecurity Careers and Studies (NICCS) Cybersecurity Lexicon1 senseview framework →
- §1
- In the NICE Workforce Framework, cybersecurity work where a person: Addresses problems, installs, configures, troubleshoots, and provides maintenance and training in response to customer requirements or inquiries (e.g., tiered-level customer support).
- §1 · legacy_primary
- In the NICE Workforce Framework, cybersecurity work where a person: Addresses problems, installs, configures, troubleshoots, and provides maintenance and training in response to customer requirements or inquiries (e.g., tiered-level customer support).DR-088 backfill from the noun definition column
Outgoing relationships
No outgoing triples
This term is not the subject of any RDF-style relationship yet.
Incoming relationships
No incoming triples
No other term currently asserts a relationship to this one.