Customer Service and Technical Support
nounid
2131·updated May 12, 2026candidate
In the NICE Workforce Framework, cybersecurity work where a person: Addresses problems, installs, configures, troubleshoots, and provides maintenance and training in response to customer requirements or inquiries (e.g., tiered-level customer support).
MWE
Classifications
Entity Type
Capability0%rule-basedmulti_axis_classifier_low_confidence.v1
Sensitivity
—85%llm-generatedllm:claude-haiku-4-5
Information Class
—80%llm-generatedllm:claude-haiku-4-5
Variants
- plural
- Customer Service and Technical Supports
- possessive
- Customer Service and Technical Support's
- pluralpossessive
- Customer Service and Technical Supports'
Framework definitions
National Initiative for Cybersecurity Careers and Studies (NICCS) Cybersecurity Lexicon1 senseview framework →
- §1
- In the NICE Workforce Framework, cybersecurity work where a person: Addresses problems, installs, configures, troubleshoots, and provides maintenance and training in response to customer requirements or inquiries (e.g., tiered-level customer support).
Outgoing relationships
No outgoing triples
This term is not the subject of any RDF-style relationship yet.
Incoming relationships
No incoming triples
No other term currently asserts a relationship to this one.