Chargeback
nounverified·updated Oct 7, 2026
A transaction generated when a cardholder disputes a transaction or when the merchant does not follow bankcard company procedures. The issuer and acquirer research the facts to determine which party is responsible for the transaction. If the merchant is unable to pay, the acquirer will have to cover the chargeback.
Federal Financial Institutions Examination Council (FFIEC) IT Examination Handbook Infobase, Glossary
Senses
FFIEC IT Examination Handbook - Audit, April 2012
The charge a credit card merchant pays to a customer after the customer successfully disputes an item on his or her credit card statement.
Classifications
Entity Type
Event100%manual reviewI-079.event_restored
Ddorianclast reviewed —
Event is a type again; Triggering Event is an Event that obliges a response (Dorian, 2026-10-07; cki DESIGN.md I-079)
Sensitivity
Regulated90%llm-generatedllm:claude-haiku-4-5
?unassignedlast reviewed —
Information Class
Pci85%llm-generatedllm:claude-haiku-4-5
?unassignedlast reviewed —
Variants
- synonym
- charge back
- plural
- Chargebacks
- possessive
- Chargeback's
- pluralpossessive
- Chargebacks'